![]() ![]() Library Card Number (Barcode): Frequently Asked Questions I've forgotten my PIN. If you do not have an email address on file, please contact a librarian to retrieve your PIN. Make sure to check the bottom of the page for the commands to mute, unmute, and other actions. Forgot your PIN You will receive an email containing further instructions at the address associated with your account. Tap 'A different Apple ID.' Enter your Apple ID, tap Next, and follow the onscreen instructions to reset your password. If you can’t remember your card number or PIN when borrowing books with OverDrive, please contact your library directly for support. Scroll down to Support Tools, then tap Reset Password. If, for some reason, your account does not have a PIN, or you have forgotten what it is, please stop in to the Weber County Library building that is most convenient for you, bringing along your picture ID. ![]() If you do not have an email address on file, please contact a librarian to retrieve your PIN. All Library accounts are assigned a PIN when they are created, and are immediately encrypted for privacy. Alternatively, you will need to visit an Oxfordshire library, bringing your library card with you. If you do not receive an email, please check your spam/junk folder. Forgotten PIN If you have forgotten your PIN, you can reset it here. Once you are in your record, you will notice a Modify Your PIN button. If needed, you can download the Apple Support app from the App Store. If you choose to reset your PIN, we will send a confirmation email to the email address associated with your library account. Forgot your PIN You will receive an email containing further instructions at the address associated with your account. If you want to change your PIN, log in to your library card account with your old PIN. You’ll also find additional helpful information on the Dial-in Conferencing and PIN Management page, such as your PIN expiration date, local numbers, and touch-tone commands (DTMF) on your phone. Open the Apple Support app on the borrowed Apple device. If you dont know your library card, PIN, or password, please contact your library. Under Personal Identification Number (PIN), click Reset your PIN, and follow the instructions on the page to create a new one.Īfter you reset your PIN, call the audio number in your meeting invitation and enter both the Conference ID and the PIN when prompted. If you’re the admin – meaning you purchased the Microsoft 365 subscription – you can reset the PIN yourself. You will need to ask your admin to reset your PIN. If the problem persists, contact your system administrator. The operation failed with an unexpected error. You are using Skype for Business Online if you see the following error when you enter your user name and password:
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